Tagged: customer service

Toshiba, Kingston, and the Case of Useless RAM.

Toshiba, Kingston, and the Case of Useless RAM.

I’m an IT geek. IT flows through my veins – I couldn’t get rid of it if I wanted. I’m too old to be a digital native, but I’d like to think I’m pretty...

Verizon FiOS – Incompetence?

Verizon FiOS – Incompetence?

Background: On July 8th, 2008 I wrote a post raving about Verizon FiOS, a high-speed fiber-to-home internet solution that has clearly kicked the butt of all the competition on a performance/cost basis. I’d been...

Verizon Fios – The Ugly Side.

Verizon Fios – The Ugly Side.

I’ve talked about how great Verizon Fios is previously. And at that time I noted a few downsides that hurt the service quality but still noted the ISP was the best I’d used. Today...